join & login
I’m having trouble logging in. What should I do?
First, please try clearing your browser cache and cookies.
If that doesn’t resolve the issue, please reach out to us via our contact page or at support@lemonaid.com outlining the following:
How do I reset my password?
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How is my personal information protected?
The Lemonaid website is built on, and hosted by, Webflow. Webflow is an industry-standard software for building web experiences and as such, takes security very seriously by adhering to SOC 2 Type II security compliance. For more information, please review Webflow’s security statement here.
What should I do if I encounter a technical issue with the platform?
First, please try clearing your browser cache and cookies.
If that doesn’t resolve the issue, please reach out to us via our contact page or at support@lemonaid.com outlining the following:
How can I provide feedback or suggestions for the platform?
We’re consistently working to make the Lemonaid offering and experience as useful and user-friendly as possible, and we welcome feedback and suggestions. Please reach out to us via our Contact Us page, or at support@lemonaid.com to share your thoughts about what we could do better, or what features you might like to see in the future.
